How to Remove Samsung Freezer Drawer [Quick and Easy Guide]

Even though state-of-the-art fridges have highly complex features such as wi-fi, power cooling mode, and more, there are still not-so-modern issues owners deal with. 

One of which is removing the drawer from Samsung refrigerators.

And while removing it is not as easy as it sounds, it’s certainly not difficult! If done properly, you should have the drawers removed in no less than ten minutes.

In this article, we’ll show you the proper way to remove your fridge’s drawers. Additionally, we’re answering all the questions you might have regarding them!

How to Remove a Samsung Freezer Drawer

To remove a Samsung freezer drawer, you’ll have to unmount the 10mm bolts holding the drawer in place. 

Then lift it and remove its brackets from the slide rails.

For a more detailed guide, check out the following steps below:

• Step 1: Open the drawer of the freezer and remove the upper tray. To do this, push the tray back inside, then lift its wheels out of the wheel slots and lift it slightly at the front to remove it from the drawer.

• Step 2: Remove the box tray. Tilt the rear of the tray, push it back, tilt it forward, and remove it completely.

• Step 3: Unmount the 10-millimeter bolts holding the drawer in place. There are two of them on each side (four total). 

After this, grab the door on both sides, lift it, and remove its brackets from the slide rails.

• Step 4:  To remove the slide rails, remove the pin holding the gear shaft in place. Slide the gear shaft to the right, lift it up to the left, and slide it out. 

Next, fully extend the slide rails, find the locking tab, and press it to slide the rails out.

Quick Note: These steps apply to all types of Samsung freezer drawers. However, for the FlexZone drawers, you need to lift the FlexZone basket before removing the drawer. To do this, start by opening the FlexZone basket fully, then lifting it up and pulling it out.

How to Put the Drawer Back in a Samsung Freezer

To put your Samsung drawer back in its place, you’ll have to gently place it along the rails and remount the 10-millimeter bolts on each side of the drawer.

• Step 1: Slide the end of the slide rails first, then push it in until it locks into position. 

Next, extend the rails, insert the gear shaft with the hole into the rails, and make sure they align. Reinsert the pin to hold the shaft in place.

• Step 2: Next, place the door of the drawer in position, ensuring that the tabs align with the brackets of the door. Now, remount the 10-millimeter bolts, two on each side of the drawer (four bolts in total).

• Step 3: Insert the box tray, then put them back into the drawer first before lowering the front and setting it in place. Next, put the upper tray into the drawer. 

Insert the back of the tray into the drawer first. Move it back and forth to ensure it is locked.

Quick Note: These steps apply to all types of Samsung refrigerators with freezer drawers, including the FlexZone drawers.  If unsure, follow the instructions in the refrigerator’s user manual to put the drawer back into place.

Here is a great video demonstrating the steps above:

Samsung Freezer Drawer Will Not Open: What to Do

The freezer’s drawer is commonly used to store vegetables and fruits. A faulty drawer won’t affect the freezer’s performance by any means, but it’s still a hassle to deal with.

On the bright side, drawer issues are usually caused by something external, so fixing it should be easy.

We’ve compiled and listed the most common issues below, as well as how to troubleshoot and remedy each one.

Causes	Solutions
Ice Buildup	Simply unplug and defrost your freezer for a couple of hours.  This should melt the ice buildup, allowing you to freely slide the drawer out.
Wedged Food	Carefully remove the drawer and inspect for any wedged food or materials. Clean it and slide the drawer back in.
Damaged Drawer	Remove your drawer and check for any form of cracks or crevices.  If it’s damaged, you might have to replace the drawer entirely.
Misaligned Drawer	Remove your drawer entirely and carefully align it to the slides. Then slowly insert it back.
Broken Rails	Inspect the rails by removing your drawer and checking if the rails are still intact. If they’re not, replace them with newer ones.

Ice Buildup

Ice build-ups are often the main culprit when it comes to stuck drawers. 

Luckily, the solution is quite simple!

Solution: Remove all the contents of your freeze then unplug it. This is the most natural way to ensure the ice thaws out and your drawer isn’t stuck.

Samsung freezers also have a built-in defrost mode that allows you to defrost and thaw out the ice. If your unit has it, we recommend using it over unplugging your freezer.

Press and hold both the Fridge and Energy saver buttons on your freezer door to force the defrost mode. 

The fridge should make a chime sound to confirm if defrost mode is on – it should also display “F’d.”

Wedged Food

Wedge food is only one of the more common reasons why you’re unable to open your drawer as there is resistance preventing you from pulling it out. 

This often occurs when the freezer is packed with food and beverages and isn’t neatly organized, causing food to fall by the wayside. 

Even smaller food is enough to prevent you from pulling out the drawer. So make sure the contents of your fridge are properly placed!

Solution: Remove the drawer from the socket and fish out any food that is stuck on the rail. Be careful when doing so, as it may damage or crack the drawer or the rails themselves.

Once you’re done, carefully insert the drawer back in its place and double-check the food on top of the shelf. Try and place the smaller ones in the middle, as the bigger ones will naturally prevent them from falling on the side.

Damaged Drawer

If your drawer is damaged in any way, then it’s another reason why you can’t pull it out. Cracks in your drawer will affect how smoothly it slides out.

Cracks are often caused by recklessly pulling out your drawer, so try and be gentle when using it! Especially since damaged drawers are difficult and time-consuming to mend.

Solution: Slowly remove the damaged drawer to avoid damaging the rails. Look for a replacement of the same size, or if you can, the exact same drawer!

If you’re on a tight budget and can’t afford to replace it, you can lubricate the rails instead using spray-dry lubricant, candle wax, or a bar of soap. 

If you’ll go this route, use enough that it will only cover 50% of the rails or until the drawer slides smoothly.

However, there’s a good chance the lubricant won’t hold up, so it’s better to replace the drawer instead.

Misaligned Drawer

Some people also gloss over the fact that they might have misaligned the drawer. If misaligned, the drawer will naturally cause resistance as the rails will prevent you from pulling it out.

This often occurs after cleaning the freezer, as owners have the tendency to misjudge the alignment. 

Solution: Remove the drawer entirely by gently pulling it out. Before you insert it back in, make sure that the drawer and the rails are aligned properly.

Broken Rails

Broken rails are another common cause of why you can’t pull your drawer out – even if only one of the rails is damaged.

While it’s difficult to pinpoint the cause, the most common issue is when the rails are worn out from excessive use. If your Samsung freezer is getting up there in mileage, parts will naturally get worn out.

Solution: The only solution to this is replacing the rails themselves. To do this, remove the drawer and unscrew both rails from the freezer.

Find a rail similar to your old one and screw them back in place. Afterward, slide your drawer back in, but be wary of the alignment!

If you’re unsure which rail to get, you can always show the shop your old one or ask for professional help.

Frequently Asked Questions

Is it safe to remove the freezer drawer from my Samsung freezer?

Yes, removing your Samsung freezer’s drawer is completely safe. 

However, there are certain steps you should follow to avoid damaging your appliance, as forcefully removing the drawer will damage the rails and might destroy the drawer entirely. 

How do I get my Samsung freezer drawer out if it’s frozen?

To get your Samsung freezer’s frozen drawer out, be sure to completely thaw it first. There are different ways to safely thaw your freezer out, but here are some of the common ones:

• Method 1: Remove the contents of your refrigerator, then turn it off to thaw out the ice.
• Method 2: Lower the temperature of your refrigerator to slowly thaw out the ice.
• Method 3: Use the defrost mode on your Samsung refrigerator by simultaneously pressing the Power Freeze button and the Fridge buttons.

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So there you have it! The process of removing your Samsung refrigerator’s drawer may seem difficult, but we hope our guide and the step-by-step process can help you in the future.

Remember, if you’re still having difficulties getting the drawer out, you can always call for professional help.