Oven temperature issues can lead to undercooked or overcooked food, which can be a nightmare for any household’s table. Fortunately, most of these issues are easy to troubleshoot.
Some are minor errors that can be resolved by closing the door all the way or turning off certain functions. Others like gas and electrical issues require professional help.
In our guide, we’ll delve into the most common temperature problems you’ll encounter on a Samsung oven. We’ll also leave step-by-step instructions to help you troubleshoot the problem.
4 Most Common Temperature Problems on Samsung Ovens
The four most common temperature concerns on Samsung ovens, include the following:
- The oven doesn’t cook well.
- The oven isn’t heating.
- The oven takes a long time to reach the set temperature.
- The oven temperature doesn’t match your thermometer.
How to Fix Samsung Oven Temperature Issues
Most temperature problems on a Samsung oven can be resolved with proper use and installation, recalibration, or resetting of the circuit breaker.
If gas or electrical problems are the root cause, professional services might be necessary for safety reasons.
What temperature issue are you experiencing? Look for your concern below and we’ll show you all the possible causes and instructions for troubleshooting them.
Temperature Issues | Solutions |
The oven doesn’t cook well. | Make sure your door is closed all the way. During cooking, maintain proper airflow to ensure that the heat reaches all sides of the food. Maintain at least an inch of space around each item, especially for convection cooking. Recalibrate your oven temperature if needed. |
The oven isn’t heating. | Check if your oven is in Demo Mode. If tESt, tE 5t, D, or Demo appears on your display, the function is on and must be deactivated. Make sure your door is installed correctly. Follow the instructions for your oven model in your user manual. Determine if you have a gas problem, a voltage problem, or a component failure. Call the right professional if you have a gas problem or a voltage problem. If you have a faulty bake or broil element, get a new replacement part. Remove the old component and install the new one to resolve the issue. |
The oven takes a long time to reach the set temperature. | Remove everything inside your oven, except for a single rack. Preheat the oven to 350°F. Then, measure the amount of time it takes for the oven to finish preheating. If it takes longer than 20 minutes to preheat, request service. If it doesn’t, explore other possible causes for your oven’s temperature problem. |
The oven temperature doesn’t match your thermometer. | Use a thermocouple instead of a thermometer to measure the temperature in your oven. Recalibrate your oven temperature if you need to. |
The oven doesn’t cook well.
Whether you’re consistently producing undercooked or overcooked food, your temperature problem is most likely a result of a manual error.
Perhaps your oven door was ajar while cooking, or you overstuffed it, preventing your food from cooking evenly. Or, your oven might just be old and in need of recalibration.
Incorrect Installment of Racks and Trays
If oven racks, trays, and other accessories aren’t installed correctly, your door won’t close properly. In turn, your oven won’t turn on (Samsung oven won’t turn on).
Or, it can’t heat up properly.
Solution: To install the racks on your Samsung oven, follow these steps:
- Step 1: Carefully roll the wire rack out of the oven until it stops.
- Step 2: Lift the front part to remove it.
- Step 3: Look for the stoppers on the rack and keep them in front. These are the parts that protrude on both sides.
- Step 4: Align each side of the rack with the grooves and gently push it all the way.
Installation Tips: • Trays: Keep the slanted side of the tray in front when you’re installing it. • Wire rack insert: Attach it onto a tray and carefully push them together into the oven. • Divider: Look for the Dual Cook sign on your divider and keep it in front. It goes in the middle of the oven to create two separate cooking chambers. |
Poor Airflow
There could be nothing wrong with your Samsung oven. Sometimes, you have to adjust your cooking practices to keep your unit at peak performance.
For instance, we don’t recommend aluminum foil for cooking in your oven. It not only blocks airflow but also melts, which can potentially damage your unit.
Solution: Maintain proper airflow to ensure that the heat reaches all sides of the food. Keep at least an inch of space around each item inside the oven, especially for convection cooking.
Inaccurate Oven Temperature
The thermostat is responsible for regulating the temperature in your oven. Although manufacturers like Samsung calibrate it for accuracy, you may have to recalibrate it as your oven ages.
If your oven temperature isn’t accurate, you can adjust it up to 35°F higher or lower. Then, you’ll have to test the oven by cooking a trusted recipe until you achieve your desired calibration results.
Solution: To calibrate a Samsung oven, follow these steps:
- Step 1: Calibrate the oven. Go to Settings or Options menu, and select Thermostat Adjustment.
- Step 2: Set the calibration amount to 0 if your oven has been calibrated before.
- Step 3: Cook a familiar recipe.
It doesn’t have to be complicated. For instance, you can make small batches of cookies.
- Step 4: Check the results and determine how to adjust the oven temperature.
Lower the temperature if your food comes out burnt. If it is undercooked, increase the temperature.
Make sure the length of time stays the same.
- Step 5: Confirm the change in calibration values.
- Step 6: Cook the same recipe with different calibration values until you get the desired results.
Quick Note: Some Samsung ovens don’t have a Settings or Options menu. Instead, you must press a button combination until ADJ 0 appears on the display. The buttons will vary per model. Thus, check your user manual to find the right combination for your unit. |
If none of these fixes are working for you, we recommend that you call Samsung support and request service.
The oven isn’t heating.
Your Samsung oven is not heating up because it’s probably in Demo Mode or its door isn’t installed incorrectly. If it’s one or the other, you can do a quick fix to resolve the issue.
However, if your oven isn’t heating because of a gas problem or a tripped circuit, you should request service from a licensed professional.
Demo Mode
Modern Samsung ovens may have a Demo function that retailers use to showcase the features without turning on the unit. When it is activated, the oven’s heating element will turn off to prevent it from accidentally heating up.
Check your display to confirm that your oven is in Demo Mode. Depending on your unit, you might see tESt or tE 5t on the display.
If you have a wall oven with a touchscreen, DEMO will appear on the display when it is activated. Other models will show the letter d (capitalized or not).
Solution: To deactivate Demo Mode on a Samsung oven, follow these steps:
- Step 1: Click on the Options button for three seconds.
- Step 2: Push the arrow keys to select 0.
- Step 3: Press the Start/Set button.
- Step 4: Push the arrow keys and select OFF.
- Step 5: Click on the Start/Set button to confirm the change
Quick Note: Check your user manual to find out if your Samsung oven has a Demo Mode. Since the exact steps for enabling or disabling the function will vary per model, refer to the user manual for specific instructions for your unit. |
Incorrect Door Installment
A door that isn’t installed correctly will prevent your oven from heating up. If you hear any odd sounds when you open or close the door, it most likely isn’t properly installed.
Solution: To reinstall a Samsung oven door, follow these steps:
- Step 1: Open the oven door.
- Step 2: Cover the tip of a slotted screwdriver with scratch tape.
- Step 3: Use the screwdriver to pull the door hinges out of the locked position.
- Step 4: Flip the hinge covers on both sides of the oven.
- Step 5: Raise the door but don’t close it all the way. Then, carefully lift it up to release it from the oven.
- Step 6: Insert the door hinges into their respective openings and gently push them in until they lock in place.
- Step 7: Open the door and push the hinge covers back into the locked position.
- Step 8: Close the door all the way.
Quick Note: The steps for disassembling and installing a Samsung door will vary per model. We recommend checking your user manual for detailed instructions that apply to your specific model. |
Gas Pressure Problem
For Samsung gas ranges, a problem with the gas pressure may cause your oven to ignite and turn off. Sometimes, it won’t ignite at all.
Solution: To troubleshoot a gas pressure problem, follow these steps:
- Step 1: Make sure that your home’s gas valve is on. If your burners don’t ignite at all, the valve is most likely turned off.
- Step 2: Try lighting one of the burners on the cooktop and heating up the oven.
- Step 3: Contact Samsung’s support center if the oven doesn’t heat up when the cooktop is on.
If the oven heats up when the burner is on, but doesn’t when the cooktop is off, your gas pressure is high. Contact your gas company and request service.
Faulty Outlet
A tripped circuit will prevent your Samsung oven from turning on and heating up. If your circuit trips, it can either be a sign of a faulty outlet or a malfunctioning oven.
Inspect your oven and look for burn marks or a burning smell. If your oven is damaged, you most likely have component failure.
Proceed to the next part of the guide to find out how to troubleshoot it.
However, if there are no visible signs of damage on your oven, you can test the outlet if it has power.
Solution: To test and troubleshoot a faulty outlet, follow these steps:
- Step 1: Unplug the oven.
- Step 2: Get a multimeter and select the AC settings.
- Step 3: Insert each probe into a slot in the outlet. Only hold the insulated parts of the probes to prevent any possible injuries.
- Step 4: Look at the results on your multimeter.
You should see around 110V to 120V on your multimeter if the outlet is functioning properly. If there is no reading, your outlet doesn’t have power.
- Step 5: Reset your oven at the circuit breaker (how to reset Samsung oven). Just turn it off, and turn it back on after 60 seconds.
- Step 6: Request service if resetting the circuit breaker won’t resolve the problem. Leave the electrical repairs to a licensed electrician.
Faulty Bake Element
Located at the bottom of your oven, the bake element is the main heat source of your unit. If it malfunctions, your oven will not heat up.
Solution: First, test the bake element for continuity using a multimeter. If it has no continuity, replace the component to resolve your temperature issue.
- Step 1: Unplug the oven, or turn off the circuit breaker.
- Step 2: Pull the oven out of the wall to access the back panel.
- Step 3: Remove the back panel and set it aside.
- Step 4: Unplug the spade terminals on the bake element.
- Step 5: Set a multimeter to the ohms setting. Hold a probe to each terminal on the element.
- Step 6: Check the results on the multimeter.
A well-functioning bake element will show 10 to 50 ohms. If the multimeter has no reading, you must replace the malfunctioning component.
- Step 1: Unplug the oven, or turn off the circuit breaker.
- Step 2: Move the oven to gain access to the back panel.
- Step 3: Unmount the panel and set it aside.
- Step 4: Unplug the spade terminals from the bake element.
- Step 5: Remove the mounting screws on the power cord. Then, pull the cord out and set it aside.
- Step 6: Unmount the terminal block assembly and remove the plate where the assembly was attached.
- Step 7: Use a pocket knife to cut across the insulation.
- Step 8: Unmount the old component and remove it from its housing.
- Step 9: Insert the new element into the opening and reinstall the mounting screws.
- Step 10: Reinstall the terminal block assembly and bracket.
- Step 11: Mount the power cord and all its screws.
- Step 12: Reconnect the spade terminals on the element.
- Step 13: Reinstall the back cover.
- Step 14: Turn the power back on.
- Step 15: Run a cooking cycle and test if your oven heats up.
Faulty Broil Element
The broil element is one of two heating elements in your oven that enable it to cook food. It is located at the top of your unit and provides high, direct heat for cooking.
Solution: Test the broil element for continuity using a multimeter. Then, replace the faulty component if it shows no continuity.
- Step 1: Unplug or turn off the circuit breaker.
- Step 2: Move the oven away from the wall to access the back panel.
- Step 3: Unmount the back panel and set it aside.
- Step 4: Pull out the spade terminals from the broil element.
- Step 5: Get a multimeter and select the ohms setting. Touch each probe to a terminal on the element to test for continuity.
- Step 6: Check the reading on the multimeter.
If your broil element is functioning well, you will see 10 to 50 ohms on the multimeter, which indicates that the component has continuity. A lack of continuity means that the element needs a replacement.
- Step 1: Unplug or turn off the circuit breaker.
- Step 2: Pull out the oven to access the back panel.
- Step 3: Remove the back panel and set it aside.
- Step 4: Disconnect the spade terminals from the element.
- Step 5: Unplug the temperature sensor molex.
- Step 6: Remove the oven door and set it aside. Then, remove all the trays and racks inside.
- Step 7: Unmount the temperature sensor and pull it out.
- Step 8: Remove the mounting screws on the faulty broil element, and carefully pull it out of the oven.
- Step 9: Insert the new component into the terminals and reinstall all the mounting screws.
- Step 10: Mount the temperature sensor.
- Step 11: Reinstall the oven door and the racks.
- Step 12: Connect the spade terminals and the temp sensor molex.
- Step 13: Reattach the back panel.
- Step 14: Reconnect the oven to power and turn it back on.
- Step 15: Run a cooking cycle and test if the oven heats up.
The oven takes a long time to reach the set temperature.
Did you use a thermometer to measure heat in your oven?
If you rely on a thermometer instead of a thermocouple for measuring heat, it’s most likely giving you an inaccurate reading.
You might assume that the oven is malfunctioning because it’s taking a long time to reach your desired temperature. However, it could be your thermometer.
Solution: To troubleshoot a Samsung oven that takes a long time to reach the set temperature, follow these steps:
- Step 1: Remove everything inside your oven, except for a single rack.
- Step 2: Preheat the oven to 350°F.
- Step 3: Measure the amount of time it takes for the oven to beep or finish preheating.
- Step 4: Request service.
If your oven takes over 20 minutes to beep after you set it to preheat, we suggest calling Samsung support. Ask for help from a professional who can identify the root cause of the problem and determine the best course of action.
The oven temperature doesn’t match your thermometer.
We don’t recommend using a thermometer to measure your oven temperature because of two reasons.
First, a thermometer isn’t ideal for measuring oven temperatures because its materials affect its speed and accuracy for measuring heat.
Additionally, oven temperatures fluctuate during cooking cycles. Thus, a thermometer can’t always keep up with the changes.
It will give you inaccurate and inconsistent readings, which may affect the results of your cooking.
Solution: To get a more accurate reading of your oven temperature, use a thermocouple instead of a thermometer. Or, use your cooking as your reference when you calibrate the oven.
- Step 1: Go to Settings or Options menu, and select Thermostat Adjustment to calibrate your oven.
For other models, press the right button combination to activate the calibration function on your unit. Hold the buttons down until ADJ 0 appears on the display.
- Step 2: Set the calibration amount to 0 if you’ve calibrated your oven before.
- Step 3: Cook a familiar recipe (e.g. a small batch of cookies or brownies).
- Step 4: Check the results and make adjustments if necessary.
Decrease the temperature it comes out burnt and increase it if it’s undercooked. However, make sure the length of time stays the same.
- Step 5: Confirm the change in calibration values.
- Step 6: Cook the same recipe with a different calibration amount until you get the desired results.