An error code appears when something is going wrong with your microwave. Although it could be a sign of component failure, it isn’t always the case.
In most cases, you can power cycle your microwave and troubleshoot it without professional help.
We made a list of all the Samsung microwave error codes, along with their respective meanings. We also provide step-by-step instructions, as well as recommendations, for troubleshooting the errors.
What do Samsung microwave error codes mean?
Error codes are programmed into your Samsung microwave. They indicate some type of malfunction that is preventing your microwave from functioning properly.
Depending on the code, it could be a problem with the touchpad, door, temperature, control board, and more.
Technicians use error codes to diagnose problems with your Samsung microwave. However, there are some codes that you can troubleshoot yourself.
We’ve listed all the known error codes on Samsung microwaves below. We also provide the appropriate fix for each error.
|TE, C-F2||A touch communication error. This indicates a problem with the communication between the keypad and the main control circuit.|
|-SE-, C-d0||An SE error. Occurs when the touchpad or control board is dirty or damaged.|
|C-A0, C-A1, C-A2||The microwave can’t sense when the vent damper opens or closes.|
|C-d1, C-d2||An error with the door or touchpad|
|C-F0, C-F1, C-F2||A communication error|
|C-10, C-11, C-12||An error with gas, easy, or PH sensor|
|C-20, E-21, E-22||The temperature sensor is short or open.|
|C-21 / E-24||The temperature of your microwave is too high. It has exceeded the limit while operating.|
|C-70, C-71, C-72||An error with the steam sensor|
|E-02||(microwave) Cooking time setting over error|
|E-03||(grill) Cooking time setting over error|
|E-04||(convection) Cooking time setting over error|
|E-05||(combination) Cooking time setting over error|
|E-06||Swing heater error|
|E-11||Open gas sensor error|
|E-12||Short gas sensor error|
|E-13||T1 max time gas sensor error|
|E-14||Dry up or no load gas sensor error|
|E-23||T1 max time error|
|E-25||Micro cook abnormal temperature error|
|E-26||Temperature not over AD error|
|E-31||Open gas sensor error|
|E-32||Short gas sensor error|
|E-35||Invalid weight error|
|E-36||Door open error|
|E-41||Open easy or PH sensor error|
|E-42||Short easy or PH sensor error|
|E-43||T1 maximum time easy or PH sensor error|
|E-44||Dry up easy or PH sensor error|
|E-46||Primary open error|
|E-47||Door open error|
|E-52||EEPROM short error|
|E-53||Read or write error|
|E-61||The humidity sensor is open.|
|E-62||The humidity sensor is short.|
|E-63||A T1 max time humidity sensor error|
|E-71||The error occurs because the steam sensor is open.|
|E-72||The error occurs when the steam sensor is short.|
|E-81||A communication open error|
|E-82||A communication short error|
|E-83||A communication error|
|E-X1||An additional open error|
|E-X2||An additional short error|
How to Resolve Samsung Microwave Error Codes
If an error code appears on your Samsung microwave, power cycle it first. No matter which error code you get, unplug your microwave and wait for at least 60 seconds before plugging it back in.
Most codes will clear after a power cycle. However, others may require additional steps for troubleshooting.
When it comes to Samsung microwaves, most error codes require verification from a technician. However, there are some error codes that you can troubleshoot yourself before contacting a professional.
Below, we made a list of the error codes that you can troubleshoot. We also provide step-by-step instructions to help you resolve them.
|TE, C-F2||Press the Stop button to try again.|
|-SE-, C-d0||Unplug your microwave and wipe the touchpad with a microfiber cloth. |
Call a technician if the error code still appears after your quick fix.
|C-d1, C-d2||Unplug your microwave. |
Get a damp cloth and wipe the button. Clean dust and grime off your touch key.
Plug your microwave back in and check if the same error code appears.
Call Samsung’s service center if the error code still appears.
|C-20, E-21, and E-22||Unplug the power cord of your microwave.|
Call Samsung’s service center or any qualified technician.
|C-21, E-24||Unplug your microwave and give it time to cool down. |
Plug your microwave back in once it has cooled down.
|C-F0, E-83||Unplug your microwave immediately and contact Samsung’s service center.|
-TE- and C-F2
If a -TE- or C-F2 error appears on your microwave display, it indicates a touch communication problem.
Solution: To resolve a -TE- or C-F2 error, follow these steps:
- Step 1: Press the Stop button.
- Step 2: Try pressing certain functions on the touchpad to see if it responds.
- Step 3: Unplug your microwave.
- Step 4: Plug your microwave back in after 60 seconds.
-SE- and C-d0
An SE error code (samsung microwave se code) appears when you have a problem with the touchpad or control board. It usually happens when buttons on the touchpad get stuck for over 10 seconds.
Solution: To resolve an SE and C-d0 error code, follow these steps:
- Step 1: Power cycle your microwave.
Disconnect your microwave from its power source and keep it unplugged for at least 60 seconds.
Then, plug it back in.
If the SE code still appears after your power cycled your microwave, proceed to the next step.
- Step 2: Unplug your microwave again.
- Step 3: Clean your touchpad or control panel.
Use a damp microfiber cloth or sponge to wipe off the dirt and grime on your microwave’s touchpad. Only use mild detergent, or a 1:1 vinegar and water mixture to clean your touchpad.
- Step 3: Get a dry cloth and wipe it over your touchpad. Make sure the surface is completely dry before plugging the microwave back in.
- Step 4: Plug your microwave back in.
If the SE code doesn’t disappear after these fixes, you might have to open your microwave and access the ribbon cable and control board. To do this, follow these steps:
- Step 1: Disconnect your microwave from the power source.
- Step 2: Discharge your high-voltage capacitor using pliers with rubber handles. Let the tips of the pliers touch the two terminals of the capacitor to discharge it.
- Step 3: Remove the screws on the top cover of the microwave.
- Step 4: Take off the top cover and set it aside.
- Step 5: Remove the screws on the control panel. Then, unmount the control panel.
- Step 6: Take photos of the wires at the back of the control panel before disconnecting them. This makes it easier for you to reassemble them later.
- Step 7: Disconnect the wires connecting the control panel to the main control board.
- Step 8: Gently pull out the ribbon cable to disconnect it.
- Step 9: Get a pencil eraser and rub it on the ribbon cable’s connectors. Or, soak a q-tip with alcohol and use it to clean the ribbon.
- Step 10: Let the connector dry. Then, reconnect the cable until it locks in place.
- Step 11: Use a dry cloth to wipe the dust off your control board.
- Step 12: Inspect the rest of the control board for signs of damage. If you see any, take photos and contact Samsung’s service center.
- Step 13: Reconnect all the cables and wires. Use the photos you took for reference.
- Step 14: Mount the control panel and keep it secure with the screws.
- Step 15: Reattach the top cover of your microwave.
- Step 16: Plug your microwave in and check if the control panel is responding to your touch.
If the SE code doesn’t disappear after cleaning the touchpad, ribbon cable, and control board, call a professional for help.
Due to safety reasons and the complexity of the repair, we recommend getting a qualified technician to replace the faulty component.
C-d1 and C-d2
Just like the SE and C-d0 errors, a C-d1 and C-d2 error usually indicates a problem with the touchpad. It can also indicate an error with the microwave’s door.
Solution: To resolve a C-d1 and C-d2 error, follow these steps:
- Step 1: Unplug your microwave.
- Step 2: Use a damp microfiber cloth to wipe the touchpad. Get all the dirt and grime off the buttons.
- Step 3: Clean your microwave door. Make sure to clean all sides and edges of the door.
- Step 4: Plug your microwave back in and check if the same error code appears.
- Step 5: Call Samsung’s service center if the error code doesn’t disappear.
C-20, E-21, and E-22
A C-20, E-21, or an E-22 error indicates a problem with your microwave’s temperature sensor. It’s either open or short.
Solution: To resolve a C-20, E-21, or E-22 error, follow these steps:
- Step 1: Press the Stop button on the control panel and try operating your microwave again.
- Step 2: Unplug your microwave and wait for 60 seconds.
- Step 3: Plug your microwave back in and check if the error code still appears.
- Step 4: Call a qualified technician if the error code persists.
C-21 and E-21
E-24 and C-21 error codes appear when the temperature inside your microwave gets too high. Sometimes, when it gets too hot, it turns off automatically.
Solution: To stop your microwave from overheating and showing the E-24 and C-21 error codes, follow these steps.
- Step 1: Unplug your microwave.
- Step 2: Let your microwave cool down for a few minutes or however long it needs to take.
- Step 3: Make sure there’s enough ventilation space around your microwave. Maintain 10 cm of space on all sides of your unit and 20 cm of space on top of it.
- Step 4: Plug your microwave back in once it has cooled down.
If the main and sub computers can’t communicate properly, a C-F0 or E-83 code will show up on your device
Solution: To resolve a C-F0 or E-83 error, follow these steps:
- Step 1: Power cycle your microwave. Start by unplugging your device.
- Step 2: After a minute or two, plug your microwave back in.
- Step 3: Check the display for an error code.
- Step 4: Contact Samsung and request service if the code still appears.