Finding the little joys in mundane activities like laundry is already hard as it is. When your Samsung washer suddenly stops filling with water, it can be quite distressing, especially when you’re running out of clean clothes and fresh sheets.
Not to worry, it’s most likely a minor issue, which can be resolved with cleaning.
However, if it isn’t, we’ll walk you through the solution so you can get back to your laundry as soon as possible. As long as you follow our step-by-step guide, you can resolve the problem with a few tools and limited repair skills.
Why won’t my Samsung washer fill with water?
Your Samsung washer won’t fill with water when connections are loose, clogged, or kinked. Inspect the filters, supply lines, and water pressure hose for these issues.
It’s also possible that an internal component is defective. It could be the water level sensor, main control board, or inlet valve.
How to Fix a Samsung Washer That Isn’t Filling With Water
Inspect the filters and hoses, and if necessary, clear any obstructions that are blocking the flow of water to your Samsung washer. Then, straighten out any kinks on the hoses.
If the water level sensor, main control board, or inlet valve is defective, you must replace it to resolve the problem.
| Causes | Solutions |
| Clogged Filter Screens | • Unplug the washer, and turn off the water supply. • Remove the hose by turning it counterclockwise. • Use pliers to pull out the mesh filter from the hose. Rinse the filter in running water until it’s clean. • Insert the filter back into place using pliers. • Reconnect the hose. Make sure that the connection is watertight. • Turn on the tap and plug in the washer. Then, test if it fills with water. |
| Clogged Water Pressure Hose | • Unplug the washer, and turn off the water supply. Turn the washer around and unmount the cover panel. • Put one hand underneath the cover panel and use a thin tool to release the locking tabs. Lift the panel to remove it. • Remove the screws on the control panel. Then, tip the panel forward to access the sensor. • Unmount the back cover panel and the small panel to access the hose. • Loosen the locking clamp and carefully slide it out of the way. Disconnect the hose, and slide the locking clamp out. • Remove any obstructions in the hose. Insert the locking clamp into the hose. • Reconnect the hose and slide the clamp back into place. • Check the hose for kinks or bent areas. Then, straighten them out if you find any. |
| Faulty Water Inlet Valve | • Unplug the washer and turn off its water supply. Move the washer around and unmount the top cover. • Unthread the Phillips screws on the control panel. Then flip it forward to access the water inlet valve. • Disconnect all five electrical connectors on the valve, and unthread its mounting screws. • Lift the valve to release it from the retainers. Use pliers to press the hose clamps and slide them out of the way. • Disconnect the hoses from the valves. Then, connect them to the new inlet valve. • Push the clamps and slide them back into their original position. • Align the valve with the water outlets and gently push it in. Tilt it down until the water line fittings are back in place. • Reconnect all electrical connectors, and reinstall the valve’s mounting screws. • Flip the control panel and reinstall its screws. Reattach the cover panel. • Plug the washer back in and turn on the water supply. Finally, check if it fills with water. |
| Malfunctioning Water Level Sensor | • Unplug the washer. Move it around and unmount the top cover. • Place a hand under the cover, and insert a thin tool into the seam to release the locking tabs. Then, remove the cover. • Unthread the Phillips screws on the control panel, and tip it forward. • Unmount the back panel and the small panel covering the pressure hose. Then, slide the locking clamp out of the way. • Disconnect the hose and remove the clamp. Remove the hose from the retaining clips and undo its wire tie. • Unplug the electrical connector, and remove the old sensor. • Slide the hose of the new component through the opening and push the sensor down into place. • Reconnect the electrical connector. Insert the hose into its retaining clip and redo its wire tie. • Reinsert the locking clamp before reconnecting the hose. Then, slide the clamp back into place. • Reinstall the small cover panel and the back cover panel. Flip the control panel and reinstall its screws. • Reinstall the top cover panel and its screws. • Plug the washer back in and check if it fills up with water. |
| Damage to the Main Control Board | • Unplug the washer and turn off its water supply. Move the washer around and unmount the back cover. • Use a thin tool to pry the locking tabs. Tilt and lift up the cover to remove it. • Remove the screws on the panel, and tip it forward to access the main control board. • Place both of your thumbs on the cover and the rest of your fingers on the locking tabs. Gently push down with your thumbs and pull up the cover with your fingers. • Take a photo of the control board before unplugging the electrical connectors. • Remove all of the electrical connectors. Press the tab on each connector and simply pull out the wire to disconnect it. • Remove the wiring harness from its retainer and the mounting screws of the main control board. • Use a flat-blade screwdriver to pry the tabs on the panel and remove the main control board. • Do the same step to remove the interface board. • Align the new main control board with the screw holes and press down until the locking tabs snap back into place. • Reinstall the screws mounting the main control board. • Reconnect all the electrical connectors. Use the photo reference as your guide for this step. • Insert the wiring harness back into its retainer, and reattach the control board cover. • Flip the control panel back into place and reinstall its screws. Then, mount the cover panel. • Align the flat edge of the knob with the flat edge of the shaft, and carefully push it into place. • Plug the washer back in and check if it turns on. |
Clogged Filter Screen
According to Samsung, clogged filters can cause all sorts of water supply and draining issues in your washer. You must clean them once or twice a year to prevent any problems.
Mesh filters catch any large foreign objects from the water, preventing them from flowing into the tub. If the filters are blocked, water can’t flow into the tub.
When this happens, you’ll often see an error code on your display. Depending on your washer model, you might see an E1, 4C, and 4E error.
Not to worry, you can easily resolve this issue by cleaning the filters and removing any obstructions.
Solution: To clean a water hose mesh filter, follow these steps:
- Step 1: Unplug the washer, and turn off the water supply.
- Step 2: Unmount the hose from the back of the washer.
- Step 3: Use pliers to pull out the mesh filter from the hose.
- Step 4: Use a cotton swab to clean the filter, or soak it in water until it’s clean.
- Step 5: Let the filter fully dry before reinstalling it.
- Step 6: Insert the filter back into place using pliers.
- Step 7: Reconnect the hose and make sure the connection is watertight.
- Step 8: Confirm that the connections are tight.
- Step 9: Plug in the washer and turn on the tap. Then, test if it fills with water.
Clogged Water Pressure Hose
Obstructions in the water pressure hose will often trigger an error code on your Samsung washer. Depending on your model, it could appear as 1C, 1E, or E7.
If the hose is clogged with foreign objects, it prevents the water level sensor from detecting the water level in the tub. As a result, the tub might fill up slowly, or it might not fill at all.
Aside from obstructions, kinks and bent areas in the hose can prevent the sensor from operating properly. If the hose has no signs of damage, you just have to remove the obstructions and straighten out the kinks to fix the problem.
What you’ll need:
- Flat-blade screwdriver/knife
- Phillips screwdriver
Solution: To unclog a water pressure hose, follow these steps:
- Step 1: Unplug the washer, and turn off the water supply.
- Step 2: Turn the washer around and unmount the cover panel.
- Step 3: Put one hand underneath the cover panel and use a thin tool to open the cover. Lift the panel to release it.
- Step 4: Remove the screws on the control panel. Then, tip the panel forward to access the water level sensor.
- Step 5: Unmount the back cover panel and the small panel to access the hose.
- Step 6: Press the locking clamp on the pressure hose and carefully slide it out of the way.
- Step 7: Disconnect the hose, and slide the locking clamp out.
- Step 8: Remove any obstructions in the hose.
- Step 9: Insert the locking clamp into the hose.
- Step 10: Reconnect the hose and slide the clamp back into place.
- Step 11: Check the hose for kinks or bent areas. Then, straighten them out if you find any.
Faulty Water Inlet Valve
The water inlet valve is made up of plungers and solenoids, which control the flow of water into the tub. If the valve is clogged or defective, your washer might be slow to fill with water, or it might not fill at all.
In other cases, your washer will with water even if it isn’t in use. Or, it will wash your clothes at the wrong water temperature.
You can easily check and clear obstructions in the filter screens. If the issue persists after you’ve unclogged the filters, you most likely have a faulty valve.
If the valve is defective, you must replace the component to get the tub to fill up with water.
What you’ll need:
- Pliers
- Phillips screwdriver
Solution: To replace a Samsung washer water inlet valve, follow these steps:
- Step 1: Unplug the washer and turn off its water supply.
- Step 2: Move the washer around and unmount the top cover.
- Step 3: Slide a hand under the cover and insert a thin tool into the seam to pry the locking tabs. Open the cover and set it aside.
- Step 4: Unthread the Phillips screws on the control panel.
- Step 5: Flip the control panel to access the water inlet valve.
- Step 6: Disconnect all five electrical connectors.
- Step 7: Unthread the mounting screws on the valve.
- Step 8: Carefully lift up the valve to release it from the retainers.
- Step 9: Use pliers to press the clamps on the hose and slide them out of the way.
- Step 10: Disconnect the hoses from the valves.
- Step 11: Connect the hoses to the new inlet valve.
- Step 12: Push the clamps and slide them back into their original position.
- Step 13: Align the valve with the water outlets and gently push it in.
- Step 14: Tilt the valve down until the water line fittings are back in place. Then, push the valve back to make sure the outlets are sealed.
- Step 15: Reconnect all electrical connectors.
- Step 16: Reinstall the mounting screws on the valve.
- Step 17: Flip the control panel and reinstall its screws.
- Step 18: Reattach the cover panel.
- Step 19: Plug the washer back in and turn on the water supply. Finally, check if it fills with water.
Malfunctioning Water Level Sensor
During a wash cycle, the sensor sends power to the inlet valve and temperature switch to fill the tub with water. Then, it stops the flow of water into the tub when it determines that the water level is adequate for your laundry load.
If you suspect that the sensor is malfunctioning, you must inspect it to determine the cause of the problem. It could be a loose connection or an obstruction in the hose, which you can troubleshoot in a few minutes.
However, a defective sensor can’t be repaired. You must replace it with a new sensor to resolve the issue.
What you’ll need:
- Flat-blade screwdriver/knife
- Phillips screwdriver
- New water level sensor
Solution: To replace a water level pressure sensor, follow these steps:
- Step 1: Unplug the washer and turn off the water supply.
- Step 2: Unmount the top cover by unthreading the six Phillips screws.
- Step 3: Place one hand right under the cover, and insert a thin tool into the seam to release the locking tabs.
- Step 4: Tilt the cover and pull it out to remove it.
- Step 5: Unthread the Phillips screws on the control panel.
- Step 6: Tip the control panel forward.
- Step 7: Unmount the back panel. Then, tilt the bottom of the panel and pull it out to remove it.
- Step 8: Unmount the small panel covering the pressure hose.
- Step 9: Push the locking clamp on the hose and slide it out of the way.
- Step 10: Disconnect the hose and remove the clamp.
- Step 11: Remove the hose from the retaining clips and undo its wire tie.
- Step 12: Unplug the electrical connector, and remove the old sensor.
- Step 13: Install the new sensor by sliding the hose through the opening and gently pressing it down into place.
- Step 14: Reconnect the electrical connector.
- Step 15: Insert the hose into its retaining clip and redo its wire tie.
- Step 16: Insert the locking clamp into the hose before reattaching the hose to its connector. Then, slide the clamp back into place.
- Step 17: Reinstall the small cover panel and its screws.
- Step 18: Reattach the back cover panel.
- Step 19: Flip the control panel and reinstall its screws.
- Step 20: Reinstall the top cover panel and its screws.
- Step 21: Plug the washer back in and check if it fills up with water.
Damage to the Main Control Board
Your Samsung washer’s main control board regulates several functions, including filling, spinning, washing, and draining. If this internal component is damaged, your appliance won’t function properly.
In some cases, your washer won’t turn on(Samsung washer won’t turn on) until you replace this faulty component.
The fix is complicated, but not impossible. Depending on your repair skills and your experience, it might take you about 45 minutes or less.
What you’ll need:
- Flat-blade screwdriver/knife
- Phillips screwdriver
- New main control board
Solutions: To replace the main control board of a Samsung washer, follow these steps:
- Step 1: Unplug the washer and turn off the water supply.
- Step 2: Move the washer around to access the back panel.
- Step 3: Unthread the screws on the back cover.
- Step 4: Slide a thin tool between the seam and pry the locking tabs open.
- Step 5: Tilt the cover upwards and lift it up to remove it. Then, set it aside.
- Step 6: Unthread the Phillips screws on the control panel.
- Step 7: Tip the control panel forward.
- Step 8: Place both of your thumbs on the cover and the rest of your fingers on the locking tabs. Gently push down with your thumbs and pull up the cover with your fingers.
- Step 9: Take a photo of the electrical connections for reference. Use it as your guide during the reassembly process.
- Step 10: Remove all of the electrical connectors. Press the tab on each connector and simply pull out the wire to disconnect it.
- Step 11: Remove the wiring harness from its retainer.
- Step 12: Unthread the screws mounting the main control board to its panel.
- Step 13: Use a flat-blade screwdriver to pry the tabs on the panel and remove the main control board.
- Step 14: Pry the locking tabs and remove the interface board.
- Step 15: Align the new main control board with the screw holes and press down until the locking tabs snap back into place.
- Step 16: Reinstall the screws mounting the main control board.
- Step 17: Reconnect all the electrical connectors. Use the photo reference as your guide for this step.
- Step 18: Insert the wiring harness back into its retainer.
- Step 19: Reattach the cover of the control board.
- Step 20: Flip the control panel back into place and reinstall the two screws.
- Step 21: Reinstall the cover panel and its screws.
- Step 22: Plug the washer back in and check if it fills with water.
