A C-24 error on a Samsung oven is caused by either a blocked vent or a glitch in the system. Whatever it may be, the error is easy to troubleshoot.
Even if you have zero electrical or mechanical skills, you can clear the error in a few minutes. You don’t need special gear or tools to perform the repair.
Here, we’ll help you understand what causes a Samsung C-24 error. We’ll also give you step-by-step instructions so you can clear the error in no time.
What does a C-24 error code mean on a Samsung oven?
A C-24 error code means that your Samsung oven is overheating. Its internal temperature is rising faster than usual, which often happens when the vent behind the cooktop is blocked.
Removing the objects obstructing the vent should promote better airflow and resolve the error.
Overcooked food is the least of your worries when it comes to an overheated oven. Overheating increases the risk of premature wear and tear of its components, which shortens the lifespan of your appliance.
More importantly, it can also cause all kinds of health and safety issues for your household.
Being proactive with oven maintenance can help you prevent issues like C-24 from recurring. For instance, cleaning your unit regularly can reduce maintenance costs by catching small service needs before they spiral into expensive repairs.
How to Clear C-24 Error code on Samsung Oven
To resolve a C-24 error on a Samsung oven, inspect the vent for obstructions. Clear all the objects blocking the vents, such as pots and pans.
Open and close the oven door for at least three seconds to release warm air. Or, turn the oven off and keep the door open until it cools down.
Whether you have a gas, electric, or convection oven, proper ventilation is important because it keeps your oven operating at peak performance. More importantly, it prevents health and safety issues within your household.
Below, we made a list of the most common causes of a C-24 error on a Samsung oven. We also have step-by-step instructions to help you troubleshoot the issues.
| Causes | Solutions |
| Physical Obstructions | Locate and inspect your Samsung oven’s vent. Remove the objects that are blocking the vent. Open and close the oven door to let warm air out and lower its internal temperature. Repeat this a few times and for three seconds at a time. |
| System Error | Unplug your oven or turn it off at the circuit breaker. Wait for 30 to 60 seconds, and plug your oven back in. Turn on your oven. Then, check if the fix resolved the error code. |
| Dirt Build-Up | Power off the cooktop. If it is hot, give it enough time to cool to room temperature before cleaning it to prevent any possible injuries. Prepare a microfiber cloth or sponge and a warm bowl of water mixed with mild soap. Dip the cloth in the soap solution. Then, gently wipe your oven with the cloth. Clear all the hardened dirt and grime on the vent. Wipe it dry using a soft cloth. Let it dry completely before you use it again. |
Physical Obstructions
The C-24 error code might be showing up because you’ve blocked your oven vent unknowingly.
Your Samsung range has an oven vent that blows hot air out to prevent it from overheating. If you leave pots and pans in front of the vent while cooking, your oven’s internal temperature will rise fast.
Ideally, you should know the location of the vent so you won’t accidentally block it while you’re cooking. Plus, you can clean it regularly, preventing any food residue and grime from building up around it.
Solution: To clear a blocked vent on a Samsung range or wall oven, follow these steps:
- Step 1: Locate and inspect your Samsung oven’s vent.
In some models, you can find the vent right next to the control panel. However, in slide-in gas ranges, it is usually located at the top rear part of the unit and behind the burners.
Check the user manual to find the exact location of the vent in your Samsung oven model.
- Step 2: Remove the objects that are blocking the vent. Pots and pans are the most common items that obstruct
- Step 3: Open the oven door for at least three seconds to let warm air out. Then, immediately close the door shut.
Repeat this process a few times to lower the internal temperature of your Samsung oven.
- Step 4: Turn off the oven and keep the door open for at least a minute. If the previous steps don’t work, you can halt the cooking process and disconnect the oven from power.
System Error
If you aren’t using the oven and it isn’t hot but you see the C-24 error on the display, it most likely is caused by a glitch in the system. Not to worry, power cycling your appliance should be enough to clear the error.
Solution: To resolve a C-24 system error on a Samsung oven, follow these steps:
- Step 1: Unplug your oven, or turn it off at the circuit breaker.
- Step 2: Keep it unplugged for 30 to 60 seconds
- Step 3: Plug it back in.
- Step 4: Turn on your oven and check if the error is resolved.
Dirt Build-Up
If you don’t clear your oven range regularly, grease and food residue can harden and build up, especially around the vents. Eventually, it will obstruct airflow and prevent your appliance from venting properly.
Solution: To clear dirt build-up on a Samsung oven vent, follow these steps:
- Step 1: Turn off the electrical power for the cooktop.
- Step 2: Make sure the oven has cooled down before cleaning it.
- Step 3: Dip a microfiber cloth in warm water with mild soap.
- Step 4: Carefully wipe your oven with a damp cloth.
- Step 5: Get a dry soft cloth and wipe your oven until it is fully dry.
- Step 6: Let your oven dry completely before using it again.
| Tips: • Clean spills, splatters, and other messes right away to prevent grease and food residue from hardening. • Avoid harsh cleaning solutions to prevent scratches (e.g. alcohol-based cleaners, chlorine-based cleaners, and spray cleaners). • Avoid using abrasive materials to clean your oven (e.g. steel wool and scouring pads). • Aside from mild soap, you can use a 1:1 mixture of hot water and vinegar to clean your oven. • A 1:3 mixture of baking soda and hot water can also dissolve hardened grease and neutralize acids. • Do not use stainless steel cleaners on the glass parts of the oven. |
If the error doesn’t clear after performing these solutions, we recommend calling a professional who can diagnose and resolve the issue. You can call Samsung’s support center and request service.
Why is proper oven ventilation important?
Proper oven ventilation is important because it enables your appliance to operate effectively. If your oven overheats, it overworks its components, causing them to burn out and malfunction.
Not only that, an overheating oven can become a fire hazard. Over time, it can cause all sorts of health issues for the household.
Better Performance
You can extend the lifespan of your Samsung oven by maintaining it properly. Cleaning it regularly and unblocking the vents while cooking are a few ways to keep your oven in peak working condition.
Moreover, it can improve its longevity. If you maintain your oven well, it can last up to 15 years or more.
Health and Safety
As your oven heats up when you’re cooking, hot air gets blown out of the vent to prevent it from overheating. If that air can’t escape, it not only damages your oven but also produces dangerous gases and fumes.
Without proper ventilation, harmful contaminants can sit in your kitchen and even move to other areas in your home. It can irritate your eyes and lung, as well as cause other health problems.
Frequently Asked Questions
There are two ways to reset a Samsung oven (how to reset Samsung oven): a soft reset and a hard reset.
Pressing the Clear/Off button for three seconds will soft reset your oven. It clears any inaccurate or unintended settings that you’ve inputted and restarts your oven without erasing too much data.
On the other hand, a hard reset reboots your oven and restores it to its default settings. It’s the first thing you should do if you see a C-24 error or any error code, for that matter, on your display.
In most cases, hard resetting the oven should be enough to clear the glitch causing the error codes. Just turn it off at the circuit breaker for at least 30 seconds, then turn it back on to reboot the system.
Power cycling your Samsung oven will usually clear error codes on your display, especially if they’re caused by a glitch in the system. However, if resetting your appliance doesn’t, you have to identify the underlying cause.
Depending on the issue, the fix might require additional steps to resolve the error. Or, you might have to replace a faulty component to keep your Samsung oven running in perfect condition.
