How to Reset Whirlpool Duet Washer [COMPLETE GUIDE]

How to Reset Whirlpool Duet Washer

Wondering if you should make that service call to have your Whirlpool Duet washer fixed? Well, if you’re hesitating because of that hefty repair cost, we can totally understand.

But before you make that call, we will teach you how to reset your washing machine to clear all sorts of malfunctions and minor errors. It can save you hundreds of dollars in repair costs.

Below, we’ll give you simple, step-by-step instructions to reset a Whirlpool Duet washer.

How to Reset Whirlpool Duet Washer

A Whirlpool Duet washer has no dedicated reset button, but you can do a hard reset by disconnecting it from its power source.

If your washer has a power cord, unplug it for at least a minute to reset it. But if it’s hardwired to the power supply, you can turn off power at the circuit breaker.

Using the Power Cord

If your washing machine’s power cord is accessible, you can do a hard reset by disconnecting it from the power source. 

To reset a Duet washing machine with a power plug, follow these steps:

  • Step 1: Hold the plug of your washer and pull it out of the outlet.
  • Step 2: Keep the washer unplugged for at least a minute. Then, plug in the power cord to restore power.
  • Step 3: Turn on the washer and check if the reset resolved the problem.

Using the Circuit Breaker

Some washers are hardwired to the power supply. Since you can’t unplug the power cord, the best way to shut off the power is to turn it off at the circuit breaker.

The circuit breaker is located in a low-traffic area in your house like the basement, garage, or utility closet. 

To reset a Duet washing machine that is hardwired to the power supply, follow these steps:

  • Step 1: Locate the electrical service panel in your household. 
  • Step 2: Identify the circuit that the washer is connected to.
  • Step 3: Flip the switch on the circuit breaker to the OFF position. 
  • Step 4: Slide the switch back to the ON position after a minute or two to restore power to the appliance.
  • Step 5: Check the washer if that fixed the problem.

Using the Dial

If your Whirlpool washing machine has a dial, you can use it to reset and recalibrate your machine after repairs. 

Say, you recently replaced the drain pump. Recalibrating the washer will ensure that it functions properly, enabling the appliance to operate at optimal performance.

To reset and recalibrate your washing machine, follow these steps:

  • Step 1: Rotate the dial counterclockwise. Do a full 360 turn and set the dial back to the Normal position.
  • Step 2: Turn the dial clockwise with three clicks. Then, turn the dial to the left with one click, and turn it to the right with one click.

Perform these steps in under 30 seconds. Once the washer is in calibration mode, the lights on the control panel will blink at the same time.

  • Step 3: Turn the knob clockwise with four clicks. Confirm that the Rinse indicator light is the only light on at this point.
  • Step 4: Tap on the Start button to initiate the recalibration process.

Once the recalibration process is done, all the indicator lights on your washer will turn off and the lid will unlock.

When to Reset Whirlpool Duet Washer

If your Whirlpool Duet washer is malfunctioning, you can do a hard reset to try and troubleshoot. Minor errors and glitches can be fixed by rebooting the system to clear any bugs in the system.

However, if a reset doesn’t work, additional repairs might be necessary.

Clear System Glitches

Power spikes can cause glitches in your washer’s system, which may lead to all sorts of malfunctions.

For instance, the controls might freeze and stop responding to your touch due to the power interruption. To get rid of the glitch, you can force reset the washer by disconnecting it from its power source for at least a minute or two.

Most of the time, error codes will appear on the display when there is a glitch in the system, even though there is nothing wrong with your washer. If the errors are caused by glitches, a hard reset should be enough to clear them. 

However, if there is a problem that needs to be resolved, the error codes will recur. Aside from a reset, you have to do additional steps to troubleshoot the root cause.

Troubleshoot Error Codes

When you’re troubleshooting error codes(whirlpool washer error codes) on your Whirlpool Duet washer, the first thing you need to do is perform a reset to confirm that it isn’t caused by bugs or glitches.

If the error recurs after resetting the washer, you need to identify the problem that the code is indicating. For example, Int indicates an interrupted cycle, which happens when you pause or cancel a cycle.

Typically, you can try and remove the Int code by pressing the Pause or Cancel button twice and the power button once. But if it doesn’t disappear, you can force reset the washer to clear it.

Unlock the Washer Door

Although it doesn’t happen often, you might find yourself in a situation where the door doesn’t unlock after a cycle. 

Never force the door open as it may damage the lid lock, which will require a replacement. Instead, reset your Whirlpool washer to unlock the door. 

As mentioned above, you can unplug the power cord or turn off the power at the circuit breaker. After the reset, the door should unlock.

Recalibrate New Components

If you recently replaced your Whirlpool washer’s internal components, you need to recalibrate the appliance to ensure that it functions well.

You can start the recalibration process using the dial of your Whirlpool washer. Once it is activated, your appliance will undergo a diagnostic test to check on all of its internal components and parts.

Throughout the recalibration process, you’ll hear all sorts of loud noises, which are a normal part of this.

After the diagnostic test, your washer will revert to its default settings, enabling it to perform at peak performance. This entire process will take about 3 minutes. 

How to Reset the Whirlpool Mobile App

Is the mobile app not showing the accurate state of your Whirlpool Duet washer? Or are you unable to control your appliance from the app?

Whatever the malfunction might be, you can try to reset the mobile app to fix your problem. 

  • Step 1: Open the Whirlpool app on your mobile device.
  • Step 2: Swipe down on the page and hold until the loading circle is activated.
  • Step 3: Release the page.

After a quick reboot, your mobile app should display the accurate status of your washing machine. If it still doesn’t, you can perform the following steps to reset the app.

  • Step 4: Log out of the Whirlpool app.
  • Step 5: Log back into the app.
  • Step 6: Confirm that your Duet washer is connected to your home WiFi network. 
  • Step 7: Unplug the power cord of the washer or turn off the power at the circuit breaker.
  • Step 8: Wait for at least a minute, then restore power to the washer.
  • Step 9: Wait for the washer to connect to WiFi. 
  • Step 10: Check the mobile app if that fixed the issue.

Frequently Asked Questions

Are there any safety precautions I need to take before resetting a washing machine?

The right way to unplug your washing machine’s power cord, or any power cord for that matter, is by holding the plug and pulling it straight out of the outlet. Do not tug or pull on the cord itself as it can damage the wiring, causing fire or electrical shock.
If you’re turning off power at the circuit breaker, wear protective gloves and eyewear. Keep a safe distance away from the panel in case sparks fly when you flip the switch.

Where is the reset button on my Whirlpool Duet washer?

Just like Whirlpool Cabrio washers(whirlpool cabrio reset touchscreen), the Duet doesn’t have a dedicated reset button, but there are other alternative methods to reset it.
To do a hard reset, you can disconnect your washer from its power supply for at least a minute. You can do this by unplugging the cord or turning off the power at the circuit breaker.

How do I reset Whirlpool washer error codes?

You can clear error codes on Whirlpool washing machines by pressing the Pause or Cancel button twice and the Power button once. However, if the error doesn’t clear after these steps, a hard reset is necessary.
Just unplug the power cord or turn off the power at the circuit breaker. After a minute or two, restore power to your washer and the code should be gone. 

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