Can’t find the reset button on your Samsung washer? Well, that’s because it doesn’t have one.
Not to worry, you can still reset your washing machine and troubleshoot whatever error code you’re dealing with. You can do it in two simple steps, and we’ll show you how in our guide.
Below, we’ll show you how to reset your Samsung washing machine, as well as its network settings. We will also delve into when it’s best to reset your washer and when you should refrain from doing so.
How to Reset a Samsung Washer
To reset a Samsung washer, unplug its power cord or turn it off at the circuit breaker. Let the electrical charge drain from the washer and power it up after 1-5 minutes.
Since Samsung washers have no reset button, power cycling is the best alternative for troubleshooting error codes and glitches.
No Navigational Dials
There are two ways to reset a Samsung washer. This applies to all models, including the ones with navigational dials and smart controls.
However, if you have an older model, your options for factory resetting your washer are limited to these two methods.
- Method 1: Unplug the electrical cord for 1-5 minutes and let the electrical charge clear out of the washer. Plug it back in and turn on the washer.
- Method 2: Turn off the power to your washer by flipping the switch at the circuit breaker. Wait for 1-5 minutes before switching it back to the ON position.
Has Navigational Dials
As mentioned, you can reset Samsung washers with navigational dials and smart controls by disconnecting them from the power source. However, these units also have a factory reset option, which you can access from the display.
To reset a Samsung washer with a navigational dial, follow these steps:
- Step 1: Click on the Additional Functions button on the control panel.
- Step 2: Rotate the dial to select Factory Settings.
- Step 3: Press the Select button to confirm.
| Quick Note: This method is applicable to the following Samsung washers: • ww70t554daw/s1, ww90t654dlh,ww90t684dlh,ww85T554daw, WW9800T, ww5500, ww5000, ww5300, ww9800t, ww6800, ww8500t, and more. |
After performing the following steps, you will hear a chime, and your washer will automatically turn off. Once it turns back on, all your data will be removed and your unit will be restored to its original state.
When to Reset a Samsung Washer (And When Not To)
Factory resetting a Samsung washer will remove all the user data on the appliance, including its error code history. For this reason, it shouldn’t be a go-to solution for troubleshooting errors and problems on your unit.
When to Reset
There are a few instances where a hard reset is necessary, such as clearing errors caused by bugs and glitches. It could also be a part of the troubleshooting process for some errors.
To Clear a Glitch
An error code appears when your Samsung washer detects a problem. Whether it’s an issue with spinning, draining, or filling, a code will appear on the display to make it easier for you to diagnose the problem.
In some cases, an error code may appear because of a glitch caused by power interruptions or fluctuations. It will usually resolve by itself after you reset the washer.
If a glitch isn’t causing the error, power cycling the unit may temporarily clear it from the display. However, it will eventually reappear because the problem hasn’t been resolved.
For instance, a 4E error code(Samsung washer 4e code but full of water) appears when your washer isn’t filling up with water. You can try resetting the unit just to rule out the possibility of a glitch.
If it recurs, you must identify the underlying cause of the problem and troubleshoot it to resolve the error. It could either be a kinked hose or a blocked mesh filter.
Until the problem is resolved, the error code will continue to reappear on your Samsung washer’s display.
To Troubleshoot an Error Code
There are instances where you’ll have to reset the washer as part of the troubleshooting process.
Errors related to malfunctioning sensors or electrical components can be resolved with power cycling—unless they are damaged.
If any of the errors listed below will appear on your washer, power off the appliance for two or three minutes. Restore power and restart the cycle.
| Error Code | Meaning |
| AE3 | DR ready modem error |
| 9C6 | High-temperature circuit error |
| 9C7 | Hardware overcurrent error |
| 9C8 | Software overcurrent error |
| 18:8J | Model option error |
| HC, 1 HC, HE, HE1, Hr | Heater error |
| 3C, 1 3C, E3, 3E, | Motor error |
| bE, 6E | Motor speed sensor error |
| tC, tE, tE1 | Temperature sensor error |
| PC, PE | Clutch position error |
| PC1, PE1 | Clutch hall signal error |
| Sr, 5r | System relay error |
| 1AC6, 1 AC, AC, ACb, AC3, AC4, AC5, AC6, AC, AE, AEb, AEB, AE3, AE4, AE5, AE6, AE8 | Communication error |
| 1 8C, 1 BC, 18C1, 1BC1, 18C2, 1BC2, 8C, BC, 8C1, 8C2, BC1, BC2, 8E, 8E1, 8E2, BE, BE1, BE2 | Mems sensor error |
| IE, SF, 5F, SF1, SF2, SF3, 5F1, 5F2, 5F3, 1 SF | System error |
As mentioned, power cycling won’t resolve all error codes. At times, you might have to troubleshoot the washer before resetting it.
In other cases, you must replace the faulty sensors or electrical components to get your washer back in working condition. Once you replace the defective part and reset the unit, the error code should disappear.
Take note that error codes will vary per model. We recommend checking your user manual to determine the exact meaning of the code on your display.
When Not to Reset
If you reset your Samsung washer to clear the error code on the display, but it doesn’t work, don’t reset it again. You might end up erasing the error code history on your appliance, which is necessary for diagnosing its issues.
Technicians will review your washer’s error code history to figure out what’s wrong with your unit. It makes it so much easier for them to determine the problem and find an appropriate fix.
How to Reset the Network of a Samsung Washer
To reset the network of a Samsung washer, follow these steps carefully:
- Step 1: Press the Smart Control button until AP displays.
- Step 2: Push Temp for seven seconds until OK appears. The display will revert to AP after.
- Step 3: Turn off the washer.
- Step 4: Turn the unit back on again.
Take note that this is only applicable to washers with WiFi capabilities. If your unit can’t connect to the internet, a network reset won’t be necessary.
Unlike a factory reset, a network reset won’t clear the error code history on your Samsung washer.
Resetting the network removes all internet and network-related data, including WiFi names, passwords, and paired devices. If you connected your washer to the SmartThings app, you have to reconnect it.
| Here’s what a network reset deletes. • WiFi names and passwords • Network preferences • Device pairings |
Whether you’re selling your Samsung washer or buying a secondhand unit, a network reset is necessary for preventing sensitive information from getting into unauthorized hands.
If you are also experiencing any bugs and glitches, a network reset might be able to fix minor internet and connectivity issues. However, it should be your last resort.
Before performing a network reset, you can check your internet connection using other devices as it might be a problem with your network—not your washer. You can also try turning your appliance on and off again to clear any bugs.
Or, you might have to install the latest firmware updates. Just like other Wi-Fi-enabled devices, your smart washer needs to be updated once in a while.
If your unit is connected to the SmartThings app, it will receive software updates automatically. You can also check the app manually for new updates.
The FIRMWARE UPDATE button will be activated if you’ve yet to install the latest version. Simply tap UPDATE NOW to start the installation process and just wait for it to finish.
Frequently Asked Questions
Samsung washing machines have no reset button. To reset your washer, you must unplug its electrical cord or turn it off at the circuit breaker.
If you have a Samsung washer with navigational dials, it most likely comes with a factory reset option in its menu. You can access this by clicking on the Additional Features button on the washer, and simply rotating the dial to the Factory Reset option.
To reset error codes on a Samsung washing machine, unplug the power cord or turn off power at the circuit breaker. Wait for 1-5 minutes to let the electrical charge drain from the washer, then power it up again.
A factory reset reboots the entire system of your washing machine, clearing all user data and reverting it to the default settings. On the other hand, a network reset will only clear all internet and network-related information on your appliance.
