The Most Dependable Appliance Repair Services in Victoria BC

There is nothing more annoying than a malfunctioning appliance on what is supposed to be a regular day.

Appliances exist to make our day-to-day lives easier – from our refrigerators keeping our food fresh to our washers and dryers helping us ensure we have fresh clothes when we need them.

This is why we need to have a fundamental knowledge of how these complex machines work – so we can do some quick troubleshooting when we’re in a bind.

But sometimes, some repairs are beyond our pay grade and need to be entrusted to the experts.

If you’re in the Victoria BC area and looking for appliance repair services, we’ve listed down some of the most trusted names below.

Techvill Appliance Repair

Our Overall Rating: 9/10

Pros

Flexible scheduling
No hidden fees
Has emergency services
Fully licensed and experienced technicians

Cons

Warranty details aren’t immediately disclosed

Techvill Appliance Repair has a team of homegrown, highly skilled technicians with around a decade of work experience under their belt. They can fix a wide range of appliances from various brands.

Each technician has been vetted for the job, ensuring that they uphold the core values that Techvill lives by. They wear body cameras in the field, which helps the company review their work and verify that it meets their strict standards.

This real-time assessment helps settle any potential complaints and disputes, regarding property damage, faulty repairs, and bills. It provides transparency and accountability.

They also keep lines of communication open, keeping you in the know. It’s to make sure that you fully understand the cause of the appliance malfunction and what the repair will entail, which includes potential replacements and costs.

Although Techvill strives for transparency in all they do, we’ve noticed that the warranty details for their repairs aren’t immediately disclosed on their website. Before setting an appointment, ask about the warranty details to verify that you are on the same page.

Techvill has flexible scheduling that enables you to set repairs at the most convenient time for you, so you won’t have to miss work. Same-day or next-day repair services are also available upon your request.

Customer Reviews

“Great work. Andrii is an excellent specialist and very professional. Showed up on time, figured out the problem with my washing machine in less than 5 minutes. He went and got the part, installed it and my washer is working again. Wow! I’m impressed.” – Ivan V., Google Reviews

“TechVill is the best repair service I’ve ever used – and I’ve used many over 45 years of home ownership. Service is prompt, skilled and courteous. Our problem was identified quickly and resolved within one day. This will definitely be my go-to appliance service going forward.” – Karen Schilling, Google Reviews

Brothers Appliance

View this post on Instagram

A post shared by Brothers Appliance (@brothers_appliance)

Website	https://www.brothersappliance.ca/
Address	2326 Oak Bay Avenue, BC V8R 1G9
Contact Information	(250) 361-1101
Operating Hours	Open Daily (9:00 AM – 5:00 PM)
Services	Repairs for: • Fridge • Dryer • Washing machine • Dishwasher • Oven and stove • Microwave

Our Overall Rating: 9.3/10

Pros

Quick response time
Reasonable pricing
Smooth service
Flat rate pricing

Cons

Warranty details are not immediately disclosed

Brothers Appliance is a Victoria-based company offering appliance repair services to homes and businesses in the area.

The brothers train their technicians to repair any appliance, make, or model, so you can entrust any major appliances to their capable hands.

Founded and owned by two brothers, the company has built a reputation for integrity and affordable pricing, boasting of one of the lowest diagnostic fees in the industry.

They also offer a flat rate pricing on their services, so if you choose to hire them, you won’t be surprised by unexpected fees.

Their diagnostic fees are $125 for Greater Victoria, Langford, and Sidney, and $200 for Sooke, Mill Bay, Duncan, and Ladysmith.

After checking the unit in your home or property, they will give you a quote on the total cost of the repair, so both parties are on the same page regarding how much you would have to shell out for your repair.

They ensure to give customers an upfront quote before they get started on any work. They also accept credit, debit, cheque, cash, and e-transfer payments, so it’s incredibly convenient for anyone anytime during the day.

One major disadvantage, however, is that the details of their warranty aren’t immediately disclosed. Make sure to ask before you finalize your appointment.

Customer Reviews

“I highly recommend Brothers Appliance. Fair pricing,, smooth service, accommodating, and great response time. Definitely a local solid business I will use again when in need.” – Christopher Silvester, Google Reviews

“Ryan, I wish you only the best for your Business of helping people! Well done!” – P Beselt, Google Reviews

Turcotte Appliance Service

Website	https://turcotteapplianceservice.ca/
Address	3160 Quadra Street, Victoria, BC, V8X 1G1
Contact Information	(250) 514 6682
Operating Hours	Monday-Thursday (8am-5pm) Closed on Fridays, Saturdays, and Sundays
Services	Repairs for: • Refrigerators and freezers • Electric ranges • Wall ovens • Cooktops • Dishwashers • Washers and dryers • Commercial laundry machines • Installations and removals

Our Overall Rating: 9.5/10

Pros

Fast response time and service
Friendly, knowledgeable, and professional technician
Excellent pricing

Cons

Closed on Fridays and weekends
Warranty is on the shorter end of the spectrum

Turcotte Appliance Service was founded and is owned by Wray, a professional appliance repair technician.

His childhood fascination with how his toys worked evolved into a passion for the inner workings of auto mechanics and machines, which then transformed into a deep knowledge of appliance repairs.

Backed by over 15 years of experience, he has serviced a wide array of household and commercial appliances.

Wray is known for his fast response time and efficient service, which is ideal for appliance owners who are pressed for time or need urgent assistance.

He also has a penchant for being professional, friendly, and willing to answer questions or explain his diagnosis.

Wray’s pricing is lower compared with that of his competitors and is known for quoting at a fraction of the price of other repair specialists.

But despite the good pricing, he ensures that his diagnoses are accurate and that his solutions will truly be long-lasting.

One major con, however, is that he doesn’t accept service requests on weekends and Fridays.

So if you find yourself needing emergency repairs on those days, you might need to wait until he opens on Monday the next week.

His warranty is also on the shorter side – 90 days on parts and 30 days on labor. Other repair services offer longer warranties, but if you find that Wray’s lower pricing is too much of a draw, contacting him is still well worth it.

Customer Reviews

“Prompt, professional, friendly service at a very reasonable price. Wray had my washing machine working within 72 hours of my initial phone call. He provided me with an estimate and the overall cost seemed to be at a fraction of what other places were going to charge. I was also impressed that he showed up within 10 minutes of the time he said he would approximately arrive at. Highly recommend!” – Sabina Hocken, Google Reviews

“Terrific service and reasonable price for the service. The technicians explain the problem and don’t overcharge. Would highly recommend if your appliance has failed.” – PK Heintz, Google Reviews

Derek’s Appliance Services Ltd.

Website	https://www.dereksappliances.com/
Address	Greater Victoria, BC
Contact Information	(250) 386-2208
Operating Hours	Mon – Fri (8:30 am – 5:00 pm) Closed on weekdays and holidays
Services	Repair services for: • Sub Zero Refrigeration • Undercounter Refrigeration • Wine Storage • Ice Makers • Wolf Cooking • Built-In Ovens • Steam Ovens • Speed Ovens • Cooktops and Rangetops • Ranges • Coffee Systems • Microwaves • Module Cooktops • Ventilation • Vacuum Sealed Drawer • Warming Drawers • Outdoor Grills • Insinkerator • Garburators • Instant Hot Water Dispensers

Our Overall Rating: 8.7/10

Pros

Serves homes and businesses
Unparalleled expertise and professionalism
Polite and friendly technicians
Offers parts for commercial appliances

Cons

Warranty details are not immediately disclosed
No flat rate pricing

Derek’s Appliance Services Ltd. is a company offering appliance repair services to residential and commercial properties in the Greater Victoria, BC and surrounding areas.

One thing that sets this company apart from the other services on the list is that it offers repair services for commercial appliances.

So if you’re a restaurant owner or shop manager who suddenly finds your sub-zero refrigerator malfunctioning, Derek’s is the name you can call and trust.

If you’re looking for knowledgeable and experienced technicians, you can count on them to provide answers to your questions and solutions to your appliance issues.

They also offer parts for commercial appliances, so if you’re a business owner and any aspect of your machine needs replacing, you can depend on them, too.

Derek and his team have built a reputation for going above and beyond for their customers. If you find yourself stumped by your appliance problem, they would be happy to answer your questions about your unit.

One major con, however, is that their warranty details are not immediately disclosed. When hiring a repair specialist, you want to ensure that they have your back for the long haul, so don’t forget to ask them before you schedule an appointment.

Make sure that the pricing is clear for both parties before you get any work done – and yes, that includes diagnosis, transportation, and any other aspect of the job that may require fees.

Customer Reviews

“We did a google search and we are so pleased we found Derek! He was able to fix all the issues with our 1988 Sub Zero refrigerator.

It was not maintaining temperature in the refrigeration section. We suspected it was the compressor. While he was onsite diagnosing this issue, we showed him the ice that keeps forming in the freezer and the dripping water on the floor. We also told him about an issue with the fridge door swinging open. Derek was very knowledgeable and easy to talk to, and we felt comfortable discussing all of our concerns with him.

Derek was professional throughout the entire process. He was organized, efficient, and pleasant to work with. We were impressed with his ability to fix all of the issues.

We had a great experience with Derek and would highly recommend him to anyone in need of appliance repair services.” – Pauline Kenning, Google Reviews

“Derek fixed our Sub Zero refrigerator which required a number of parts, including one which had to be made by Sub Zero. Derek is extremely responsive to calls and very professional. His work is great. 100% recommend!” – Grayg & Shirley Mitrou, Google Reviews